(USA) Member Team Lead (2024)

Position Summary...

What you'll do...

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.

Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self-service technology; assisting members with transactions utilizing registers or self-checkout area; and ensuring club pick up orders are filled.

Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $19.00 to $27.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Primary Location...

1201 N Westover Blvd, Albany, GA 31707-6600, United States of America

(USA) Member Team Lead (2024)

FAQs

How to answer why do you want to be a team lead? ›

Here are some reasons to be a team leader:
  1. To boost your resume. ...
  2. To offer support and resources to others. ...
  3. To develop in your career. ...
  4. To have more authority within your organization. ...
  5. To make a difference. ...
  6. To develop valuable skills. ...
  7. In-depth knowledge. ...
  8. Previous leadership experience.
Mar 10, 2024

Are you a team leader sample answer? ›

Here's a sample answer: I believe I can lead and inspire a team to perform their best and try to accomplish goals. I can achieve this through relationship building, being motivated about the goals, and influencing others around me.

How do you know if you passed the team lead assessment at Walmart? ›

New Applicants Outside of Walmart

Once you finish the Teaming Employment Assessment, you'll see a screen showing you if you failed or passed it. If you fail the assessment, it will show you the date you can retake it. It will be 6 months from the day you first took it.

How to pass a team leader interview? ›

How to Prepare for a Team Leader Interview
  1. Research. Look into the company you're applying for and try to discover how they delegate tasks within a team, who they employ, etc. ...
  2. Problem-solving Examples. Think of a time you were able to resolve a dispute or implement an out-of-the-box solution. ...
  3. Examples of Leadership.

Why I will hire you as a team leader? ›

“You should hire me because I have a proven ability to lead teams and drive results, through my experience in project management and my natural ability to motivate others. I'm committed to creating a positive work environment and am always looking for ways to help my team grow and succeed.”

What is the best answer for why you want to be a leader? ›

Some ideas include having the ability to be a mentor, getting more decision-making power or enjoying having more responsibilities. Think of reasons that are relevant to the job you're interviewing for.

Why should I be selected for a team leader position? ›

Sample Answer: I'm the best candidate for this job because I have the skills, experience and knowledge to lead a team to success. I'm a natural leader who has a proven track record of building high-performing teams.

What is leadership best answers? ›

“Leadership is about collaboration and inspiring others to do their best work. I aim to be direct and collaborate with my team members by delegating tasks, leading by example, and making sure they know I care.”

What is the assessment for team leader? ›

What is the Team Leader Assessment? The Team Leader Assessment is a specialized evaluation designed to measure the essential skills and qualities necessary for effective team leadership, including communication, decision-making, conflict resolution, and project management.

How do I know if I passed or failed Walmart assessment? ›

Here is one important thing: when you take the assessment test, you will want to know whether you have passed the test or not. So, here we'll let you know that if you've received the green notification, it means you have passed the test, or if you received the red notification, it means, unfortunately, you have failed.

How to be a good team lead at Walmart? ›

Taking the Lead
  1. Give feedback, but offer encouragement as well. “One of my core beliefs is that nobody comes to work and wants to do a bad job,” Hakim says. ...
  2. Recognize different learning styles. ...
  3. Encourage new associates to ask questions. ...
  4. Get to know your associates. ...
  5. Keep your cool.

What is your weakness' best answer for team leader? ›

Sample Answer: “Sometimes I struggle with ambiguity and making decisions when directions aren't clear. I come from a work environment that always gave clear and direct instructions. I had such a strong team and leadership that I haven't had much practice making decisions in the heat of the moment.

What is my weakness answer? ›

“My greatest weakness is my tendency to second-guess myself and my abilities. I sometimes doubt my work and worry that it isn't good enough, even when I know it is. I am taking steps to overcome this, though. I've been working on building my confidence by reminding myself of my past accomplishments.

How to answer tell me about yourself? ›

The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

Why do I want to become a team leader? ›

Why do you want to be a team leader? “I want to be a team leader because I thrive in situations where I have full responsibility for achieving difficult targets and where I need to motivate my team to be the best they can be. Being a team leader will give me lots of job satisfaction.

Why do you want to be a team lead at Target? ›

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first culture across the store.

Why should I be on a leadership team? ›

An effective group of leaders can provide the other members of an organization with direction and guidance, and support their success across professional levels and departments.

Why do I want to be a team manager? ›

“I'm interested in becoming a manager because I love leading a team of people to ongoing and greater successes. My strength is in seeing other people's strengths and organizing and motivating a team to meet clearly set goals and targets.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Msgr. Refugio Daniel

Last Updated:

Views: 6410

Rating: 4.3 / 5 (54 voted)

Reviews: 85% of readers found this page helpful

Author information

Name: Msgr. Refugio Daniel

Birthday: 1999-09-15

Address: 8416 Beatty Center, Derekfort, VA 72092-0500

Phone: +6838967160603

Job: Mining Executive

Hobby: Woodworking, Knitting, Fishing, Coffee roasting, Kayaking, Horseback riding, Kite flying

Introduction: My name is Msgr. Refugio Daniel, I am a fine, precious, encouraging, calm, glamorous, vivacious, friendly person who loves writing and wants to share my knowledge and understanding with you.