(USA) Area Manager, Quality Assurance/Systems (2024)

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals.Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation.Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels.Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.Focus on our AssociatesDiversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $50,000.00-$100,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6800 State Road 33 N, Lakeland, FL 33805-8002, United States of America

(USA) Area Manager, Quality Assurance/Systems (2024)

FAQs

What does an area manager do at Walmart? ›

Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

Are quality assurance managers in demand? ›

According to O*Net Online, the projected growth for QA managers is considered fair to average, with a 5% to 10% projected growth rate through 2030. Manufacturing is the top industry for quality assurance professionals (72% employment).

How do I become a good quality assurance manager? ›

How To Become A Quality Assurance Manager?
  1. Gain experience in a quality assurance role. ...
  2. Build leadership skills. ...
  3. Analytical skills. ...
  4. Leadership skills. ...
  5. In-depth knowledge of quality standards. ...
  6. Quality Assurance Analyst. ...
  7. Quality Assurance Engineer. ...
  8. Quality Assurance Inspector.
Jun 20, 2024

Why do you want to be a QA manager? ›

Additionally, in this environment, the QA Manager becomes something of a consultant for the entire development team, taking on the position of testing expert. This expertise makes QA Managers well-respected, trusted and sought after — and who among us doesn't want that?

What is the best job position at Walmart? ›

Top 5 Walmart Jobs in 2022:
  • 1) Cashier / Front End Associate.
  • 2) Sales Associate.
  • 3) Fresh Food Associate.
  • 4) Hourly Supervisor & Training.
  • 5) People Lead.
  • 2) Senior Product Manager-Walmart Brands.
  • 3) Freight Handler.
  • 4) Floor Clerical.
Mar 24, 2020

What are the key responsibilities of area manager? ›

generally their main duties and responsibilities include:
  • Setting sales, turnover or profit targets.
  • Motivating staff to meet their targets and helping them to achieve their goals.
  • Hiring new staff and overseeing promotions within their area.
  • Providing training opportunities or development programmes for their staff.

What is the highest salary for a QA manager? ›

Very High Confidence means the data is based on a large number of latest salaries. QA Manager salary in India ranges between ₹ 5.5 Lakhs to ₹ 35.0 Lakhs with an average annual salary of ₹ 18.6 Lakhs. Salary estimates are based on 10.1k latest salaries received from QA Managers.

What is the highest position in quality assurance? ›

Director of quality

Also called quality assurance directors, these professionals set policies, create strategic plans and develop QA programs to improve quality. They train and coach employees and serve as administrators of QA management systems. They report to the president or vice president.

Is quality assurance a hard skill? ›

Know the Process of Bug Tracking, Ticketing and Tests

This hard skill focuses on the process and knowing how to follow it. A QA software tester needs to have a solid understanding of the available software testing tools, opening and tracking tickets, and direct knowledge of a company's QA process.

Is it hard to learn quality assurance? ›

No, manual QA testing is not inherently hard to learn, but it does require attention to detail and structured testing skills.

What qualifications do I need to be a QA manager? ›

You could do a degree or postgraduate qualification in:
  • production management.
  • business studies.
  • human resources management.
  • business administration.

How long does it take to be a quality assurance manager? ›

Quality assurance managers must have at least 5 to 7 years of relevant experience in the software development and testing field. Additionally, you must have a varied set of skills like: Technical skills like Selenium, JUnit, or TestNG. Effective interpersonal and communication skills.

What is the greatest strength of a quality manager? ›

The greatest strength of a quality manager should be: - Quick problem-solving capacity. - Critical thinking. - Being unbiased with every member of their team.

How do you introduce yourself as a quality manager? ›

Good morning/afternoon. Thank you for the opportunity to introduce myself. My name is [Your Name], and I bring a diverse background in [relevant experience] to contribute to the team's success. I am a proactive and adaptable professional who excels in problem-solving and delivering high-quality results.

What is a quality manager day to day? ›

A Day in the Life of a Quality Manager

Inspecting products. Devising and executing quality assurance processes. Surveying and assessing the quality of products. Ensuring that products adhere to customer requirements and industry standards.

What is the difference between a store manager and an area manager? ›

After managing a store, you can advance to area manager. In this role, you oversee the daily operations of several stores within a single region. Your duties are to set sales goals and travel between locations to keep track of the finances, sales, and profitability of each store.

What is the difference between area manager and sales manager? ›

A Sales Manager may be responsible for overseeing a department within a store or specialising in managing the sales within a division of a company, whereas an Area Manager manages sales to clients at local, regional, or national levels.

How much do Walmart distribution center area managers make? ›

What is the average salary for a Walmart Distribution Center Manager? As of Jul 10, 2024, the average annual pay for a Walmart Distribution Center Manager in the United States is $75,295 a year. Just in case you need a simple salary calculator, that works out to be approximately $36.20 an hour.

What are the different management levels at Walmart? ›

Management jobs
  • Store Manager. Manage a multi-million dollar business. ...
  • Store Lead. Prepare for managing your own store. ...
  • Coach. Manage several departments and lead teams. ...
  • Specialty Area Manager. Asset Protection and Auto Care Center Managers. ...
  • Market Manager. Lead a group of multi-million dollar stores.

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